Your privacy matters to us. This Privacy Policy explains how bw55 collects, uses, stores, and protects your personal information when you use our online gaming platform in the Philippines.
bw55 is committed to handling your personal data responsibly, transparently, and in compliance with applicable Philippine data protection laws.
All personal data stored by bw55 is protected using industry-standard encryption. Your account credentials, payment details, and personal information are secured against unauthorised access at rest and in transit.
bw55 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the bw55 platform and to comply with our legal obligations.
We clearly explain what data we collect, why we collect it, and how long we retain it. No hidden data practices — bw55 believes you have the right to know exactly how your information is used.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by bw55. Contact our support team to exercise these rights.
bw55 uses cookies to improve your experience and analyse platform usage. We explain exactly which cookies we use and why, and you can manage your cookie preferences through your browser settings at any time.
bw55's data practices comply with the Philippine Data Privacy Act of 2012 and the regulations issued by the National Privacy Commission (NPC). We take our legal obligations to Filipino users seriously.
About This Policy: This Privacy Policy ("Policy") describes how bw55 ("bw55", "we", "us", "our") collects, uses, discloses, and safeguards personal information provided by users ("you", "your") of the bw55 online gaming platform at https://bw55.app. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
bw55 is committed to protecting the privacy and personal data of all users of its online gaming platform. We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy sets out in plain terms what data we collect, why we collect it, and the rights you have over your information.
By registering for a bw55 account or using any part of the bw55 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the bw55 platform.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of your agreement with bw55.
When you register for a bw55 account or use our services, we collect:
When you access the bw55 platform, we automatically collect:
bw55 may receive personal data about you from third-party identity verification providers, payment processors (such as GCash and Maya), and fraud prevention services where necessary to verify your identity, process transactions, or comply with our legal obligations.
| Data Category | Examples | Source |
|---|---|---|
| Identity | Name, date of birth, ID documents | You / KYC provider |
| Contact | Email, mobile number, address | You |
| Financial | GCash ref, bank account, debit card (last 4) | You / Payment processor |
| Technical | IP address, device, browser | Automatically collected |
| Usage | Games played, session data, bet history | Automatically collected |
| Communications | Support chat, emails | You |
bw55 uses your personal data for the following purposes:
bw55 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
bw55 does not sell your personal data. We may share your personal data with the following categories of third parties only where necessary and under appropriate data protection safeguards:
All third parties with whom bw55 shares personal data are required to handle that data in accordance with applicable data protection laws and bw55's data processing standards.
bw55 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.
As a general guide, bw55 retains account and transaction data for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR record-keeping requirements. Identity verification documents are retained for the same period.
Marketing data is retained until you withdraw your consent or opt out of marketing communications. Technical and usage data collected via cookies may be retained for shorter periods as described in Section 8.
When personal data is no longer required, bw55 will securely delete or anonymise it in accordance with our data retention schedule.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bw55:
To exercise any of these rights, please contact the bw55 support team. We will respond to all verified data privacy requests within thirty (30) days. We may need to verify your identity before processing your request.
Cookies are small text files placed on your device when you visit the bw55 platform. They help us recognise your device, remember your preferences, and analyse how you use our platform.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Required for the platform to function (e.g., session management, login state) | Session |
| Functional | Remember your preferences (e.g., language, display settings) | Up to 1 year |
| Analytics | Understand how users interact with the platform to improve performance | Up to 2 years |
| Marketing | Deliver relevant promotional content (only with your consent) | Up to 1 year |
You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may affect the functionality of the bw55 platform. Disabling analytics or marketing cookies will not affect your ability to use the platform's core features.
bw55 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While bw55 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your bw55 login credentials and for notifying us immediately if you suspect any unauthorised access to your account.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bw55 will notify the National Privacy Commission and affected users in accordance with the requirements of the Philippine Data Privacy Act.
The bw55 platform is strictly intended for users who are 21 years of age or older, in accordance with PAGCOR regulations governing online gaming in the Philippines. bw55 does not knowingly collect personal data from individuals under the age of 21.
If bw55 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the bw55 platform, please contact our support team immediately.
bw55 primarily stores and processes your personal data within the Philippines. Where it is necessary to transfer your data to service providers or partners located outside the Philippines (for example, cloud infrastructure providers or international game studios), bw55 will ensure that appropriate safeguards are in place to protect your data in accordance with the Philippine Data Privacy Act and NPC regulations.
Such safeguards may include contractual clauses requiring overseas recipients to apply equivalent data protection standards, or transfers to countries recognised as providing adequate data protection under Philippine law.
The bw55 platform may contain links to third-party websites or services for informational purposes. bw55 is not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data collected by the bw55 platform at https://bw55.app.
bw55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The date of the most recent revision is displayed at the top of this page.
Where changes are material, bw55 will notify registered users via email or an on-platform notification prior to the changes taking effect. Your continued use of the bw55 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way bw55 handles your personal data, please contact our Data Privacy Officer or support team:
bw55 Data Privacy & Support
Website: https://bw55.app
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week
Language: English (Filipino-friendly)
You also have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe your data privacy rights have been violated. For more information, visit the NPC's official website.
bw55 is strictly for players who are 21 years of age or older, in line with PAGCOR regulations. Deposit limits, session reminders, and self-exclusion tools are available in your account settings. If gaming is affecting your daily life, please visit our Responsible Gaming page. Gambling is addictive. Know when to stop.